Ship Smarter with
Automated Customs Clearance for Global Brands
Automated brokerage, customs clearance, and tax compliance across 220+ countries with guaranteed landed costs and no surprise fees. Global shipping, simplified.
Regulations
Cross border is complex
120%
global gmv
Volatility
When customs gets complicated,
costs get out of control
With increasing regulatory changes and tariff volatility, exporting out of and importing into countries in a compliant manner has gotten more difficult:

Every country has its own regulations, tax, and compliance rules based on commodity, end use, customs value and country of manufacture.

Without automation, merchants face enormous operational overhead, delays, surprise fees, fines, and angry customers.

Regulatory complexity multiplies across markets, making manual processes unsustainable at scale.
Shipments get stuck. Costs pile up. Trust erodes.
120%
global gmv
Reliable Network
Expedited, compliant
global clearance
FlavorCloud’s Customs Network delivers a fully automated brokerage experience, streamlining cross-border clearance for global brands by:

Offering direct integrations with every carrier in the FlavorCloud global network and customs organizations in 220 countries.

Enabling efficient, 100% compliant and automated customs clearance management. Kind of like "Clear + TSA Pre” for your parcels.

Operating as IOR (Importer of record) on behalf of our merchants.
Backed by a global network and proven compliance, FlavorCloud helps your brand ship smarter, safer, and faster across borders.
Seamless Automation
Global trade, fully automated
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Fast-Pass Customs Clearance
Move shipments across borders with <0.1% customs holds or delays. FlavorCloud handles dynamic classification and declarations in advance and cuts customs fees by up to 30%.
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Real-Time Landed Cost Calculation
Algorithms dynamically calculate fully landed costs in real-time inclusive of all customs related fees, considering product characteristics and origin, for 99% accuracy.
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Compliance Coverage in 220+ Countries
Automate all necessary brokerage functions including customs documents & declarations electronically, de-risking your business from export and import liabilities in 220+ countries with our EOR and IOR services.
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Scale Confidently without Issues
Expand to new markets without establishing legal entities or managing local tax compliance. FlavorCloud handles sales tax collection and remittance in countries that require it leveraging our entities and ensuring your thresholds are met.
Complete Automation vs. Manual Processes
Unlike traditional merchant or seller of record (MOR/SOR ) approaches that require manual documentation and customs handling, FlavorCloud takes importer/exporter of record (IOR/EOR) responsibility and provides end-to-end automation. We are the first line of support, and we proactively reach out to these parties if we need anything, so merchants and consumers don't get calls from customs.
You shouldn’t have to be a customs or global trade expert to scale globally. With FlavorCloud, you don’t have to be. Unlike traditional (MOR/SOR) approaches are very limiting and require manual documentation and customs handling, FlavorCloud provides automated, cross border shipping that scales effortlessly for DTC and B2B.

Stay focused on growth while we handle the scale

No surprise calls. FlavorCloud intercepts and resolves customs issues directly and proactively

One invoice per shipment (not per service)

No need to register locally. FlavorCloud manages sales tax remittance in 33+ regulated countries with our entities

AI-driven classification that's faster, more accurate, and always learning
Put customs & trade compliance on auto-pilot
1
Connect:
Add FlavorCloud to your checkout
2
Classify:
Products auto-classified by AI
3
Calculate:
Get real-time landed costs
4
Generate:
Commercial invoices and customs paperwork automatically created during fulfillment
5
Clear:
Automated filings and customs docs
6
Ship:
DDP shipping with full tracking
Use Cases
Resilient network. Total compliance. Zero headaches.
Merchants (and 3PLs) trust us to de-risk trade compliance
Whether you're a merchant launching in new markets or a 3PL managing fulfillment across regions, FlavorCloud automates customs and trade compliance so you can focus on growth.
Health & Wellness Brand Expanding to EU
NOVOS expanded to 30+ countries without hiring compliance staff or setting up local entities. Read the full story.
27% increase in cross-border GMV.
3PL Managing Multi-Client Operations
The Maze Group handles customs for dozens of merchants without operational complexity.
1 integration for 100k+ shipments.
Testimonial
Backed by merchants who’ve been there
"
“Having a single point of contact across a complex process is super helpful. FlavorCloud wears all the hats—whether it's customs, compliance, or logistics."
Sean Herwaldt
Head of Operations at NOVOS
220+
Countries
supported
30%
Average savings per shipment
<1%
Customs
holds
All Teams
Solve customs pains for every team

120%
global gmv
Logistics & Operations

Streamline fulfillment operations with automated, compliant paperwork and customs brokerage

No additional operational complexity for international shipments

Integrates seamlessly with existing warehouse ops ad tech stack
120%
global gmv
Compliance

Reduce risk with non-compliance which can lead to fines/legal hurdles or disbarment

EOR and IOR responsibility on behalf of merchants ensures ease of clearance and assists with all remittances to governments in 220 countries
120%
global gmv
Finance

Protect your margins with predictable, guaranteed landed costs upfront

Sales tax remittance with FlavorCloud entities in countries that require it or where brands exceed thresholds

Audit-ready documentation
120%
global gmv
Ecommerce & Customer Success

Improve conversion rates with localized market pricing at SKU level
Helpful Info
Frequently asked questions
We use product data, HS codes, and shipping details to deliver real-time cost estimates with 99% accuracy.
No. FlavorCloud manages, collects and remits taxes at the border for all 220 countries. FlavorCloud also handles sales tax filing below deminimis and threshold-based filing directly to governments leveraging FLavorCloud entities in 33 countries that require it.
Guaranteed DDP means FlavorCloud absorbs the difference. You and your customer won’t pay more than the predicted upfront DDP landed costs.
Yes. Our customs network supports both use cases across 220+ countries.
No. We offer low-lift onboarding with minimal tech work required.
The IOR/EOR model simplifies all aspects of cross-border friction by handling all import duties, tariffs, customs fees, trade compliance, tax compliance, customs liabilities, and customs clearance for export and import transactions.
FlavorCloud acts as the first line of support and proactively reaches out to parties if additional information is needed. We handle all customs clearance and furnishing of any additional documentation per country's standards and guidelines as the IOR.
Global Expansion
Customs expertise, on your side
Scale without borders
Speak with our customs experts to learn how we can automate your cross-border operations and eliminate customs complexities.
Discover how FlavorCloud’s Customs Network removes friction from global trade—connect with our team today.