backsourcing

Bringing an outsourced process back in-house after it has been performed by another firm. Backsourcing can occur for a multitude of reasons: expiration of a contract, poor performance, higher than expected costs, adverse client reactions, political and/or economic instability in the vendor’s country and concerns about data security, among others.

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support