scope of services
A systematic listing of services to be provided in an services agreement. This list is developed by the client and includes a description of each service to be performed in enough detail to enable a service provider to fully understand client requirements. The structure of the scope of services statement is dependent upon the types of services to be performed. Similar to `job specifications’ or `product specifications,’ when a product is involved. The scope of services statement will include the type of service to be performed, the manner in which it is to be performed, and required standards of performance.