Knowledge Base

How can a 3PL offer DDP and landed cost pricing to its clients?

Written by Robin Conner | Nov 11, 2026, 5:48:14 PM

A 3PL can offer DDP and accurate landed cost pricing to its ecommerce clients by connecting one cross border platform that calculates duties, taxes and fees at checkout and guarantees them. With FlavorCloud, each client's customers pay the full landed cost up front, we act as importer of record, and your warehouse ships the order without duty bills, refused parcels or billing disputes coming back to you.

Why 3PL clients ask for DDP and landed cost pricing

Brands choose a 3PL partly for how well it handles international orders. When duties are left for the shopper to pay on delivery, parcels get refused, returned or abandoned, and the cost lands on the brand and often on the warehouse that shipped it. Offering guaranteed DDP turns international shipping into a service you can sell, and gives clients a reason to send you more international volume.

How to offer it to your clients

1. Connect once, then onboard each client

Connect FlavorCloud to your warehouse and order systems one time. Each client then connects its store, and landed cost is calculated in real time for every international order. See our Landed Cost Engine.

2. Collect the product data customs needs

For each SKU, ask clients for a product description, the HS code where they have one, country of origin and customs value. The engine determines the full HS code where needed. Our guide on auditing true landed cost before checkout works well as an onboarding checklist.

3. Make DDP the default for international orders

Set DDP as the default so duties and taxes are paid at checkout and nothing is collected at the door. See Shipping with DDP.

4. Help clients choose how prices appear

Some clients want all in prices in local currency, which Localized Market Pricing provides. Others prefer to show shipping, duty and tax as separate lines at checkout. Either way the amount the shopper pays covers the shipment.

5. Agree who owns what

Write down which team handles product data, customs questions and shopper support for each client. Because FlavorCloud is the importer of record, customs and duty questions come to us rather than to your floor team.

If your warehouse is in Canada

Much of a Canadian 3PL's international volume goes to the United States. The US ended duty free treatment for low value imports from every country in August 2025, so parcels into the US now carry duties regardless of value. Goods that qualify as originating under CUSMA may still enter at a lower or zero duty rate, which makes accurate country of origin data especially important. Landed cost at checkout lets your clients' US shoppers see the full price before they buy.

If your warehouse is in the Netherlands

Orders from a Dutch warehouse to shoppers elsewhere in the EU move without customs. Orders to the UK, Switzerland, Norway, the US and other markets outside the EU need customs clearance, and that is where DDP matters. For UK orders, see How do I sell to UK shoppers with duties and VAT included?

Wherever your warehouse is, ask your FlavorCloud account manager which origins and lanes are set up for your locations.

FAQs

Can a 3PL offer guaranteed DDP to its merchants?

Yes. 3PL partners use FlavorCloud to give merchants guaranteed landed costs, customs handled and merchant support through one integration.

Does each client need its own customs setup?

No. FlavorCloud acts as importer of record on behalf of all of our merchants, so each client only needs accurate product data and a connected store.

Which 3PLs work with FlavorCloud?

Our partners include ShipBob, DCL, Ryder, GXO and many more fulfillment providers, across 300+ carriers and 220+ destinations.

Interested in offering DDP to your clients? Contact the FlavorCloud partnerships team.