Make Returns Easy and

Turn Global Returns into Your
Competitive Edge

Simplifying international ecommerce reverse logistics

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Hidden Costs

Why global returns break brands

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120%
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Customer Experience

International returns are
10x harder

Most ecommerce brands avoid international returns because they are:

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They are expensive, slow, and chaotic.

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Each country has its own rules.

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Customs processes are manual. And duty relief is nearly impossible without expertise.

Without a streamlined process, brands face high costs, customer churn, and operational headaches.

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120%
global gmv

Smart Returns

A returns engine
built for global commerce

International growth comes with new costs. Returns don’t have to be one of them. With FlavorCloud, you can:

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Recover duties and minimize reverse logistics costs.

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Get returns back in circulation fast.

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From label creation to customs clearance, we handle the hard parts.

You keep the control, protect your margins, and deliver the return experience customers expect.

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Key Capabilities

Returns without the roadblocks

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End-to-End Ownership

We handle everything from original shipment to return delivery. Act as your IOR/EOR, manage all customs liability, and provide real-time tracking so you're never in the dark.

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Automatic Compliance

Automate returns complexity. Use country-specific compliance documentation, ensure duty-relief processing, and prevent customers from paying duties twice. Handle duty drawbacks in countries supported.

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Complete Flexibility

Choose Express or Standard shipping, generate returns via API or dashboard, and consolidate parcels for higher volume. Integrate seamlessly with your existing returns platforms.

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Protect High-Value Inventory

Prevent high-demand or limited-release products from entering unauthorized markets. Keep inventory tight and resale controlled.

Global Impact

Why international returns matter

Prestige Goods Need Precision Returns

From streetwear to luxury goods, returns can’t be treated as an afterthought. Higher value items deserve protection from channel leakage, margin loss, and reshipment chaos. Give your team the visibility they need to enforce product return flows that match your brand’s standards.

Returns Equal Revenue, Not Just Costs

One out of every ten international orders now involves a return. A smooth return process turns one-time buyers into repeat customers who trust your brand enough to order again.

You Can Finally Compete Like a Local Business

Your international customers expect the same return experience they get from domestic retailers. When you can offer that same ease and reliability across borders, you remove the biggest barrier to international growth.

End-to-end returns in
just 5 steps

Returns are as easy as outbound shipments with these steps:

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1

Select the original order and click "Create Return" 

2

Choose items and quantity 

3

Preview carrier rates and choose service 

4

Fulfill return and email label 

5

Track status in dashboard, automatically updated via carrier scans 

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Testimonial

Measured growth results

"

"In just two months, FlavorCloud decreased international shipping costs for
Loop & Tie by 45%."

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Andrew Pekala
Fulfillment and Operations Manager at Loop & Tie

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75%

Repurchase after smooth returns

Why Merchants Choose FlavorCloud

Unlike providers that batch returns or leave you chasing customs paperwork, FlavorCloud puts you in control. You decide when and how returns happen, with full visibility and regulatory peace of mind.

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Generate return labels instantly—no batching or delays  

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Unlock duty relief and duty drawback in supported deliver duty paid (DDP) regions

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Serve every global market, not just a select few

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Platform-agnostic solution works with or without Shopify

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Shared Value

Returns that drive growth, not complexity

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Marketing

Maintain exclusivity and protect your brand by regaining control of any limited edition or high-value inventory to avoid unofficial resale channels.

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Operations

Reduce costs of inventory purchasing by bringing inventory back and making it available for sale.

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Ecommerce

Allowing international returns builds trust with consumers, making them more likely to convert and re-purchase on your site.

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Support

Allowing for returns and exchanges can support a better customer experience and mitigate risk of potential negative reviews.

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Helpful Info

Frequently asked questions

Can I offer returns to all countries?
Do returns include duties and taxes?
How do customers get return labels?
What if I don’t use Shopify?
What's required for return shipments?
Can I track return shipments?
Can I claim duty drawback for international returns?
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Simplify Returns

Make global returns easy

Ready to fix international returns?

Book a demo and see how FlavorCloud makes global returns as easy as outbound.

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Discover how to lower return costs and drive growth with FlavorCloud.

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