FlavorCloud Help Center
Help Topics
Global Trade Compliance & Regulatory
31 Articles- EU Import Guide: Austria 🇦🇹
- EU Import Guide: Belgium 🇧🇪
- EU Import Guide: Bulgaria 🇧🇬
- EU Import Guide: Croatia 🇭🇷
- EU Import Guide: Cyprus 🇨🇾
Getting Started
17 Articles- How do I get started with international shipping?
- How do I setup my FlavorCloud account?
- How do I add users in my FlavorCloud account?
- How do I choose the international shipping options customers will see in checkout?
- How do I setup a billing payment method in FlavorCloud?
About FlavorCloud
6 Articles- What is FlavorCloud?
- What is FlavorCloud like to use?
- What does the FlavorCloud checkout experience look like?
- How much does FlavorCloud cost?
- Can FlavorCloud ship internationally B2B?
Fulfilling and Shipping International Orders
26 Articles- Can I fulfill orders in bulk?
- How do I fulfill an order?
- Are Consolidation Shipping Labels used for all carriers?
- How do I track a shipment?
- What is order consolidation?
Tracking and Returns
11 Articles- What is a “remorse period” and how does it work with FlavorCloud?
- How do I cancel a fulfillment?
- My customer’s order was lost in transit. How do I ship it again?
- What is the difference between “Tracking Number” and “Order Number”?
- Where can I find the status of a shipment?
Billing and Invoicing
7 Articles- How do I get billed by FlavorCloud?
- How often am I billed by FlavorCloud?
- How do you bill for shipments that are part of a subscription?
- How can I track the various fees associated with an order/shipment?
- How do I get a monthly overview of all invoices, costs, and fees?