End of Year Wrap: 2023 Highlights

2023 was an incredible year of growth, expansion, and learning for FlavorCloud! We made exciting leaps forward in facilitating easy and compliant international shipping. Enterprise readiness and scale were the biggest themes of this year as we onboarded Fortune 100 and 500 partners and customers, bringing enormous network effects and scale to benefit all our customers and partners.

We continue to lead the market with our product innovations as a one-stop shop for all international needs with the first-of-its-kind B2B e-commerce enablement through our expanded freight network, a suite of AI solutions to automate product classification, route optimization, customs handling, and trade compliance.

We deepened our our partnerships with our 3PLs, carriers, and shipping tech partners, to deliver meaningful value to our customers, de-risking them from a trade compliance perspective and enabling them to expand their footprint around the world and to meet their goals.

But, it’s still day one for us, and we look forward to a lot more exciting updates ahead in 2024

FC’s Wins in 2023

• 📈 Stats: FlavorCloud is breaking our records!
  • 99.9% uptime during holiday peak season
  • 164 countries shipped to over 239 different routes
  • 145.1% increase in year-over-year shipping volumes
• 🏢 Enterprise scale partnerships with Fortune 100 and 500 customers
•  🎉 Achieved position 627 on the prestigious Inc 5000 list for 2023!
• 🚀🏆 Named as one of the 14 retail-tech startups to watch in 2023 by Business Insider.

Product Updates & Improvements

• Launched our new analytics dashboard designed to empower customers and partners with valuable insights and data-driven decision-making capabilities. This includes views into network performance across countries, shipping optimizations, and landed costs.
• Released our proprietary Flash AI which classifies based on product characteristics into harmonized commodity codes (HS codes)
• Launched our B2B freight network and e-commerce automation for omnichannel to enable international wholesale.
• Introduced the industry’s first extended service levels to fine-tune your customer and conversion experience
• Overall network optimization to provide best-in-class volume-based discounts to customers optimized for every route using our AI-based route optimization engine
• Full expansion into Ireland & the UK. Our full suite of services became available to merchants and 3PLs!

Network & Partnerships

We aren’t just innovating our product, we expanded our network and partnerships in 2023:
• More regional and local partnerships with major carriers worldwideJoined forces with partners like ProShip, Extensiv, Packiyo, Bold Commerce, Moby Dick, Red Stag, Fulfill.com, and Prepfort.
• Took the lead on keeping you informed about changes to global trade compliance and forced labor regulations.

WHERE WE’RE HEADING IN 2024

2024 has just begun and you can get news first by subscribing to our blog posts and social media accounts. We have big plans to serve you better with new features, new partnerships, and a more user-friendly website.

As always, a big thank you to all our customers, partners, and the FlavorCloud team for making 2023 memorable. We can’t wait to continue building success with you in 2024!