Unlock Growth With

Guaranteed Global Delivery Promises

With guaranteed duties, taxes, and all customs related fees baked into every order, you can expand into new markets without losing trust, time, or margin.

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Who we are

Who we are, What we do, and Why we do it.

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Cross-Border Experts

We are a team of cross-border logistics experts with technology in our DNA and deep operational expertise in international ecommerce and global trade. Cross border is hard; we are the experts. Let's work together.

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Anywhere to Anywhere™

We built FlavorCloud from the ground up as an “anywhere to anywhere™” logistics platform in order to solve the enormous challenges of navigating the antiquated, manual, and deeply fragmented global shipping and trade landscape.

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Guaranteed Global Delivery

We believe global shipping should be efficient so you can focus on innovation, expanding catalog offerings, and driving your killer marketing and promotions. We provide guaranteed global delivery promise to drive your conversions and growth.

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Frictionless experience
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120%
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Global

Every Brand can be a Global Brand

We build best-in-class products so easy to use that you can enable cross-border international shipping in just one day. Backed by our AI-optimized network, our mission is to simplify global ecommerce with shipping “anywhere to anywhere™” while you focus on what you do best-growing your business.

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200+ Countries & Territories

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300+ Carriers

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800+ Customers

We’re expanding the depth and breadth of our network—partnering with the best global, regional, and local carriers—to deliver country-specific services at industry-leading rates while helping more brands successfully scale worldwide.

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Our Values

The Values that Define Us

Core values and team philosophy

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1

Think Big

We make the most of our position as a leader in the market, we define the category and space with innovative solutions that let our customers make the most of the shifting global economy.

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Work Collectively

Winning takes collaboration. We remain humble, we pursue inclusion, diversity of perspective, and partnership in all pursuit with focus on company goals.

2

Show Integrity

We operate with integrity, upholding a high bar with expectations of excellence for ourselves, our peers, and our teams with accountability to create the best possible product and experience for our customers.

5

Customer Obsessed

Our services, platform, and products revolve around our customers and partners, enabling them to meet their global expansion goals. We stay attuned to the market to inform direction. We serve as an advocate to customers in this constantly evolving space.

3

Innovation

We are solving an extremely complex problem and transforming an antiquated industry; everything we do is uncharted territory. We are fearless in pushing the boundaries to experiment as the market leader. We maintain it is ok to fail, but aim to fail fast and learn from our mistakes.

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Act with Urgency

We move fast, we stay agile and we continuously iterate. Whether launching new markets, carriers, features, processes, or services, we move like time is of the essence because it is.

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Leadership

Meet the leaders who make it possible for brands to go global

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Rathna Sharad

Chief Executive Officer
& Co-Founder

Rathna Sharad, Founder and CEO of FlavorCloud, leverages 20+ years of global supply chain and ecommerce experience to simplify cross-border shipping for modern brands. Since founding FlavorCloud in 2018, she has focused on making international shipping as seamless as domestic commerce.

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Calli Grace

VP of Customer
Experience

Calli Grace, Vice President of Customer Experience at FlavorCloud, leads onboarding, success, support, and operations, bringing 10+ years of ecommerce, logistics, and SaaS experience. A former Shopify leader who helped launch the Shopify Fulfillment Network, she focuses on building scalable, customer-centric global shipping experiences.

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Sherwyn Soff

Chief Technology Officer
& Co-Founder

Sherwyn Soff, Co-Founder and CTO of FlavorCloud, brings over 20 years of experience building large-scale distributed systems. With a background in Big Data and leadership roles at Microsoft, he specializes in turning complex ideas into scalable, efficient technology that powers global commerce.

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Arthur Copell

Head of Carrier
Network

Arthur Copell, Head of Carrier Network at FlavorCloud, brings 15+ years of ecommerce supply chain and cross-border logistics experience. He leads strategic pricing and global carrier partnerships to build an extensive anywhere-to-anywhere shipping network for FlavorCloud clients.

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Sharad Kylasam

VP of
Product

Sharad Kylasam, Vice President of Product at FlavorCloud, brings 15+ years of experience leading product development at companies including UPS, Microsoft, and Splunk. He drives the vision to make cross-border ecommerce friction-free through scalable, logistics-focused innovation.

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Whit Bolland

Head of Global
Trade Compliance

Whit Bolland, Head of Global Trade Compliance at FlavorCloud, brings 15+ years of expertise in international trade, customs, and supply chain compliance. He leads efforts to modernize global trade through automation and AI-driven solutions that help merchants navigate regulations and optimize cross-border operations.

Maia Benson

Maia Benson

Chief Business
Officer

Maia Benson, Chief Business Officer at FlavorCloud, leads revenue, marketing, and strategic operations, bringing 20+ years of SaaS leadership across companies including Shopify, LexisNexis, and Pitney Bowes. A former venture investor, she has also backed and advised dozens of early-stage B2B SaaS companies.

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Brian Thom

VP of
Partnerships

Brian Thom, VP of Partnerships at FlavorCloud, leads partnership strategy across commerce and logistics tech. With leadership roles at Shipium and Convoy, he brings deep experience scaling go-to-market teams and launching innovative logistics solutions.

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Testimonial

No Surprises, Better Margins

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"Other competitors only offer estimates, which means we must deal with paying the difference at some point in the journey. This makes it hard to accurately predict costs and creates a negative experience for the buyer. FlavorCloud’s guarantees at checkout make a big difference."

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Nick Thomson
Head of Partnerships at Maze

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99%

Landed cost
accuracy

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220+

Supported
countries

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<1%

Customs
delays

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Helpful Info

Frequently asked questions

What is landed cost, and why does it matter at checkout?
How accurate are FlavorCloud’s landed cost calculations?
What’s the difference in landed cost between DDU and DDP shipments?
What inputs are required to calculate landed costs?
Can this be used for both B2C and B2B shipments?
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Industry Insights

Industry insights for global leaders

2026 General Rate Increase (GRI) guide and why carrier optimization matters

By Hannah Storrs | February 12, 2026

General rate increases (GRIs) are one of the most predictable yet least transparent parts of international shipping. Every year, carriers announce across-the-board…

Why product classification matters more than ever 

By Hannah Storrs | February 4, 2026

Product classification is one of the least accurate and most critical parts of international commerce. Every physical product that crosses a border must…

Cross Border Chronicles | January 29th, 2026

By Hannah Storrs | January 29, 2026

Happy New Year! Q4 closed stronger than anticipated, with BFCM delivering solid cross border growth despite ongoing tariff and regulatory uncertainty.…

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Explore careers

Join the team

Work at FlavorCloud: Innovation Starts Here

Looking to make an impact, revolutionize the way brands ship globally, and work with best-in-business teams? We want to meet you.

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Innovatives, Creatives, and the Unconventional.

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