Who we are
Who we are, What we do, and Why we do it.
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Cross-Border Experts
We are a team of cross-border logistics experts with technology in our DNA and deep operational expertise in international ecommerce and global trade. Cross border is hard; we are the experts. Let's work together.
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Anywhere to Anywhere™
We built FlavorCloud from the ground up as an “anywhere to anywhere™” logistics platform in order to solve the enormous challenges of navigating the antiquated, manual, and deeply fragmented global shipping and trade landscape.
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Guaranteed Global Delivery
We believe global shipping should be efficient so you can focus on innovation, expanding catalog offerings, and driving your killer marketing and promotions. We provide guaranteed global delivery promise to drive your conversions and growth.
Global
Every Brand can be a Global Brand
We build best-in-class products so easy to use that you can enable cross-border international shipping in just one day. Backed by our AI-optimized network, our mission is to simplify global ecommerce with shipping “anywhere to anywhere™” while you focus on what you do best-growing your business.

200+ Countries & Territories

300+ Carriers

800+ Customers
We’re expanding the depth and breadth of our network—partnering with the best global, regional, and local carriers—to deliver country-specific services at industry-leading rates while helping more brands successfully scale worldwide.
Our Values
The Values that Define Us
Core values and team philosophy
Leadership
Meet the leaders who make it possible for brands to go global

Rathna Sharad
Chief Executive Officer
& Co-Founder
Rathna Sharad, Founder and CEO of FlavorCloud, leverages 20+ years of global supply chain and ecommerce experience to simplify cross-border shipping for modern brands. Since founding FlavorCloud in 2018, she has focused on making international shipping as seamless as domestic commerce.

Calli Grace
VP of Customer
Experience
Calli Grace, Vice President of Customer Experience at FlavorCloud, leads onboarding, success, support, and operations, bringing 10+ years of ecommerce, logistics, and SaaS experience. A former Shopify leader who helped launch the Shopify Fulfillment Network, she focuses on building scalable, customer-centric global shipping experiences.

Sherwyn Soff
Chief Technology Officer
& Co-Founder
Sherwyn Soff, Co-Founder and CTO of FlavorCloud, brings over 20 years of experience building large-scale distributed systems. With a background in Big Data and leadership roles at Microsoft, he specializes in turning complex ideas into scalable, efficient technology that powers global commerce.

Arthur Copell
Head of Carrier
Network
Arthur Copell, Head of Carrier Network at FlavorCloud, brings 15+ years of ecommerce supply chain and cross-border logistics experience. He leads strategic pricing and global carrier partnerships to build an extensive anywhere-to-anywhere shipping network for FlavorCloud clients.

Sharad Kylasam
VP of
Product
Sharad Kylasam, Vice President of Product at FlavorCloud, brings 15+ years of experience leading product development at companies including UPS, Microsoft, and Splunk. He drives the vision to make cross-border ecommerce friction-free through scalable, logistics-focused innovation.

Whit Bolland
Head of Global
Trade Compliance
Whit Bolland, Head of Global Trade Compliance at FlavorCloud, brings 15+ years of expertise in international trade, customs, and supply chain compliance. He leads efforts to modernize global trade through automation and AI-driven solutions that help merchants navigate regulations and optimize cross-border operations.

Maia Benson
Chief Business
Officer
Maia Benson, Chief Business Officer at FlavorCloud, leads revenue, marketing, and strategic operations, bringing 20+ years of SaaS leadership across companies including Shopify, LexisNexis, and Pitney Bowes. A former venture investor, she has also backed and advised dozens of early-stage B2B SaaS companies.

Brian Thom
VP of
Partnerships
Brian Thom, VP of Partnerships at FlavorCloud, leads partnership strategy across commerce and logistics tech. With leadership roles at Shipium and Convoy, he brings deep experience scaling go-to-market teams and launching innovative logistics solutions.
Testimonial
No Surprises, Better Margins
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"Other competitors only offer estimates, which means we must deal with paying the difference at some point in the journey. This makes it hard to accurately predict costs and creates a negative experience for the buyer. FlavorCloud’s guarantees at checkout make a big difference."
Nick Thomson
Head of Partnerships at Maze
Helpful Info
Frequently asked questions
Industry Insights
Industry insights for global leaders
2026 General Rate Increase (GRI) guide and why carrier optimization matters
General rate increases (GRIs) are one of the most predictable yet least transparent parts of international shipping. Every year, carriers announce across-the-board…
Why product classification matters more than ever
Product classification is one of the least accurate and most critical parts of international commerce. Every physical product that crosses a border must…
Cross Border Chronicles | January 29th, 2026
Happy New Year! Q4 closed stronger than anticipated, with BFCM delivering solid cross border growth despite ongoing tariff and regulatory uncertainty.…
Explore careers
Join the team
Work at FlavorCloud: Innovation Starts Here
Looking to make an impact, revolutionize the way brands ship globally, and work with best-in-business teams? We want to meet you.
Innovatives, Creatives, and the Unconventional.
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