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How NOVOS Scaled Supplement Sales 27% Across Borders
Summary Meeting customer demand where it is, innovative supplement company, NOVOS, partnered with FlavorCloud to: 30+ Country Expansion 27% Increase in X-border GMV 30% Increase in AOV NOVOS is a pioneer in the longevity and nutraceutical space, bridging the gap between cutting-edge biotech and consumer health. With a…
The 6 Most Common Tariff Mistakes Merchants Make
With shifting regulations and new tariffs in place, understanding the nuances of customs compliance is critical for merchants engaged in international shipping. Mistakes in tariff compliance can lead to unexpected costs, shipment delays, and even legal penalties. Here are five of the most common tariff mistakes merchants make when navigating…
6 Tariff Strategies for Resilience
The Tariff Challenge for Ecommerce Merchants & 3PLs Since February 2025, the United States has implemented a series of tariffs on imports from China, Canada, Mexico, and other global trading partners. This has sparked retaliatory measures, creating an unpredictable trade landscape where tariff rates can shift overnight. Keeping up with…
Cross-Border Chronicle | March 27, 2025 Newsletter
Tariff Update Tariffs began in earnest in March: March 3: The USA instituted 25% tariffs on Mexico and Canada. The second round of tariffs on China was also implemented, resulting in a cumulative increase of 20%. March 4: Canada issued its first round of tariffs. China issued its second round…
DDU Is Dying: Why Tariff Changes Have Sealed Its Fate
The frustration of packages stuck in customs or surprise fees at delivery can sour even the most enthusiastic shopping experience. With recent changes in tariffs and customs clearance processes, these frustrations are only getting worse. Delivered Duty Unpaid (DDU) was once a cost-saving option, but as clearance requirements tighten, delays…
Internal Change Management – Aligning on Our Vision for Supply Chain Transformation
Panelist: Maia Benson – FlavorCloud Chief Business Officer Birger Buesching – Head of Supply Chain North America, Personal Health at Philips David Colyott – Former EVP, Operations at MPG Ingredients Lalit Panda – Interim Global Chief Information Officer at Netceed Ben Smith – COO at Earth Breeze; Advisor, AG1 At…
Cross-Border Chronicle | February 24th, 2025 Newsletter
Tariff Deep Dive Review the latest in tariffs sourced only from official government sources on our Trade and Tariff Hub. No hyperbole, no exaggerations… just facts. Updates: 2/13/2005- The White House proposed reciprocal tariffs however details on amounts, countries and dates are still pending 2/7/2025- US Customs and Border Protection…
Manifest Presentation: Global Ecommerce
Global Ecommerce: What It Takes to Win in a Noisy and Volatile (More Tariffs!) Global Market Tuesday, February 11th at Manifest 2025, a panel of cross-border industry experts presented on what it takes to win in a volatile market. The panel included: Maia Benson, CBO of FlavorCloud Dilip Bhattacharjee, Partner…
Video: Maia Benson on Tariffs and Trade – February 6th, 2025
(Youtube Link) What matters: All information comes from trusted government sources. Anything with a Country of Origin (Made in China) will have an incremental 10% tariff levied against it Section 321 for Low Value Shipments, under USD $800, no longer applies to Manufactured in China goods. In other words, De…
New CBP Guidance: Mixed Shipments with China Country of Origin Goods Face Tariffs & Trade Hurdles
On 02/03/2025 at 07:25 PM EST, U.S. Customs and Border Protection (CBP) provided guidance that confirms that shipments containing products with a China (including Hong Kong) Country of Origin will be subject to new tariffs and compliance measures. It is important to note that if a mixed shipment contains one…
Cross-Border Chronicle | January 31st, 2025 Newsletter
We’re back! Anyone else feel like it’s day 65 of January? Thankfully, February is around the corner, and we’ve got some key updates you won’t want to miss. Cross-Border Industry News US CBP PROPOSES SWEEPING CHANGES TO US IMPORTS On January 14, US Customs and Border Protection (CBP) announced a…
US CBP proposes sweeping changes to US imports
The US CBP (Customs and Border Protection) has announced a proposal on January 14th for sweeping changes to US imports. At FlavorCloud Inc., we will be watching closely to see when they take effect and in what form to ensure we are fully compliant with our multi-carrier network and customers…
The Real Deal with Mexico’s December 2024 Import Tariff Increase
On December 19, 2024, Mexican President Claudia Sheinbaum Pardo, issued a Decree which impacted import tariffs immediately. This Decree was issued by President Pardo – who assumed office on October 1, 2024 -and contained two significant regulatory modifications: New tariffs for specifically scoped commodities – namely finished and semi-finished apparel…
Cross-Border Chronicle | December 23th, 2024 Newsletter
Canada Post Strike Ends—But Digging Out the Backlog Has Just Begun After weeks of disruption, the Canada Post strike has officially ended. However, it’s far from business as usual. With a substantial backlog of shipments to process, retailers and brands can expect delays and extended lead times for the foreseeable future….
Cross-Border Chronicle | November 20th, 2024 Newsletter
2024 Holiday International Shipping Deadlines The holidays are fast approaching, and along with the festive cheer comes the challenge of meeting customer expectations for on-time delivery, especially for international shipments. FlavorCloud has compiled official holiday shipping deadlines for key regions to help you plan for seamless cross-border operations during Peak…
Cross-Border Chronicle | November 5th, 2024 Newsletter
Industry News Update on Canada Post and CUPW Negotiations Canada Post and the Canadian Union of Postal Workers (CUPW) continue to be in active negotiation conversations after the 21-day cooling-off period ended on November 2. As of today, no strike notice has been issued, but one could be provided at…
2024 Holiday International Shipping Deadlines
The holidays are just around the corner, which signals the start of the 2024 Peak Season! While this brings festive cheer and celebrations around the world, for merchants it can be a hectic time where demand surges, and along with it, so do customer expectations. To help you successfully navigate…
Welcome to the World of DDP: Build trust at checkout with transparent duties, taxes, and fees
When buyers shop internationally, the first things that often enter their brains are, “What am I going to pay for shipping?” and “Am I going to have to pay duties and fees?” Nothing makes an abandoned cart rate skyrocket like unclear or misleading shipping costs. And that’s because no shopper…
2024 Peak Season Prep: Considerations for Your Global Business
They say first impressions are everything, and that’s absolutely the case in ecommerce. As we approach peak season, you’re going to be making a lot of first impressions. 52% of consumers who shop online worldwide order from both international and local retailers. In North America alone, according to the…
Cross-Border Chronicle | October 1st, 2024 Newsletter
Industry News U.S. Customs De Minimis Changes Announced To curb misuse, enforce U.S. trade policy, combat unfair competition, and ensure safety of consumers, the Biden administration on September 12, 2024 issued a final rule and announced proposed changes to the Section 321 De Minimis Program. Currently de minimis…
8 Proven Strategies for Ecommerce Beauty Brands to Expand Globally
According to a recent report cited by Shopify, online beauty purchases are on track to surpass $88 billion by the end of 2024 and are expected to make up nearly 20% of total revenue within the beauty and personal care industry. Now more than ever, beauty brands have a chance…