FlavorCloud App Setup: Best Practices for Cross-Border Success 

How to  setup your FlavorCloud app correctly is the foundation for seamless international shipping and high-converting customer experiences. This guide walks you through the essential configurations to ensure accurate rates, brand consistency, and maximum sales potential. 

✅ Set Average Package Settings 

How to do it:

Go to your FlavorCloud App> Account > Shipping and set your average package dimensions and weight. These defaults are used to calculate shipping costs with packaging included instead of just off of product details. 

Why it matters: 

• Ensures accurate landed cost estimates at checkout. 

• Avoids under or overcharging for shipping. 

• Speeds up setup and keeps rates consistent across your catalog. 

✅ Customize Branded Tracking 

How to do it:

Personalize your Branded Tracking Page in FlavorCloud to reflect your brand’s look and feel. You can add your logo, colors, and messaging so customers stay connected to your brand after checkout. 

Why it matters: 

• Creates a consistent brand experience from purchase through delivery. 

• Builds customer trust by offering professional, transparent tracking. 

• Reduces support inquiries by giving customers clear, branded updates in one place. 

✅ Use Conversion Optimization Rules 

How to do it:

Navigate to the Conversion Optimization Tools section in FlavorCloud to set up Shipping and Landed Cost Rules. You can apply markups, discounts, and thresholds based on region, product type, cart value, and more. 

Why it matters: 

• Helps boost conversions by fine-tuning pricing strategy. 

• Allows for controlled subsidizing or margin protection on duties and shipping. 

• Informed by real FlavorCloud data, so you can adapt to performance by region. 

Pro tip: Use FlavorCloud’s analytics to test rule impact and optimize over time. 

✅ Add Your Tax ID 

How to do it:

Input your Tax ID in the Account Information to ensure proper handling of international shipments, especially for regions where it’s required (like the EU or Brazil). 

Why it matters: 

• Prevents customs delays or rejected shipments. 

• Ensures smooth cross-border compliance. 

• Helps your business appear more trustworthy and professional to international authorities. 

✅ Check Locations for Accuracy and Carrier Pickup 

How to do it:

Verify that your warehouse and fulfillment locations are correctly configured in both Shopify and FlavorCloud. Confirm that these locations support carrier pickup if applicable. 

Why it matters: 

• Prevents issues with rate calculations and delivery time estimates. 

• Ensures FlavorCloud can dispatch shipments correctly and on time. 

• Supports better performance and fewer delivery exceptions. 

Need help or have questions as you get set up? Our support team is here to help—reach out anytime for guidance, troubleshooting, or personalized recommendations. We’re here to make your international shipping as seamless and successful as possible.