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Tracking your order

Tracking your orders and shipments 

Overview  If you are tracking your orders and shipment, you can track directly in the FlavorCloud Admin. In FlavorCloud, shipments...

Managing lost shipments

Overview  Lost shipments are rare but can happen with any carrier. This article explains carrier compensation policies and how to...

Customizing your branded tracking page

Summary Creating a branded tracking page not only enhances your customers’ experience, but also reinforces your brand identity. Follow the...

Understanding delivery timeline, transit time, and carrier tracking events 

Overview  Understanding how FlavorCloud displays shipment progress helps you manage expectations and support your customers. We standardize carrier tracking into...