Help Topics
Getting Started
15 Articles- How do I enable international shipping in Shopify?
- How do I enable international shipping in Big Commerce?
- How do I enable international shipping for Optimizely?
- How do I Integrate FlavorCloud with WooCommerce?
- How do I setup my FlavorCloud account?
Managing Your Checkout
8 Articles- Managing your checkout
- Manage discounts in checkout
- Enabling breakout of duties and taxes on the right-hand side at checkout in Shopify
- Shipping with DDU (Delivered Duties Unpaid)
- Shipping with DDP (Deliver Duties Paid)
Managing Your Orders
6 ArticlesA group of articles that helps you manage your orders from the FlavorCloud App including importing orders, fulfilling, canceling, consolidating and more.
- Manage your order
- Canceling an order
- Consolidating an Order
- Creating a sample or gift order
- Manually importing orders by CSV
Managing Your Products
6 Articles- Managing your HS (Harmonized System) Codes
- Managing Your Products
- Managing Product Weight
- Managing your Country of Origin
- Managing Your Customs Description
Shipping Your Orders
7 Articles- Managing your shipping labels
- Managing your carriers
- Shipping Network
- Organizing package pickup
- Shipping bulk shipments/palletization
Tracking your order
4 Articles- Tracking your orders and shipments
- Managing lost shipments
- Customizing your branded tracking page
- Understanding delivery timeline, transit time, and carrier tracking events
Managing your returns
4 Articles- Generating a return
- Setting up Loop Returns with FlavorCloud
- How to return your Loop return using a FlavorCloud label
- Understanding duty avoidance and duty recovery (duty drawback)
Billing and Invoicing
8 Articles- How do I get billed by FlavorCloud?
- How often am I billed by FlavorCloud?
- How do you bill for shipments that are part of a subscription?
- How can I track the various fees associated with an order/shipment?
- How do I get a monthly overview of all invoices, costs, and fees?
Global Trade Compliance & Regulatory
39 Articles- EU Import Guide: Austria
- EU Import Guide: Belgium
- EU Import Guide: Bulgaria
- EU Import Guide: Croatia
- EU Import Guide: Cyprus
Merchant Resources
8 Articles- Consumer-Facing International Shipping FAQ for Merchants – Express Service Only
- Consumer-Facing International Shipping FAQ for Merchants – Express & Standard
- Shipping to the Republic of Ireland: Eircode
- Consumer-Facing International Shipping FAQ For Merchants – Returns
- Optimize Growth with Analytics Dashboard and Conversion Optimization Tools