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International revenue is where the growth is. It's also where disputes multiply. Cross-border orders make up roughly a fifth of global ecommerce and carry about twice the chargeback rate of domestic transactions, driven by currency confusion, delivery delays, and fraud. For ...

Peak season rewards brands that lock in their cross-border shipping plan early. Carrier demand surcharges and holiday cutoff dates decide two things at once: whether your international orders land on time, and whether peak volume grows your margin or eats it.

When a shipment gets held at an EU border because there's no "Responsible Person" on file, it looks like a customs problem. However, it’s not. It's product law, and customs is just where you feel it first. The exact shape of it depends on the product category: cosmetics, medical ...

Since June 19th, 2026, merchants selling to shoppers in the EU through an online store have been required to give those shoppers a digital way to cancel their orders. The requirement comes from Directive (EU) 2023/2673, which adds a new Article 11a to the EU Consumer Rights ...

Of the three EU Product Identifiers you need on every SKU by November 1, 2026, two are within your control. The merchant PID lives in your storefront and the standardized PID is typically the EAN barcode associated with the product (the 13-digit number you may already have in ...

If a product in your catalog contains batteries, electronics, sprays, alcohol, or many other common materials, there's a real chance it's a regulated dangerous good. If you ship it across a border without the right change to packaging, labeling, and paperwork it can be held, ...

Many brands shipping into the EU have still not sorted their Product IDs yet. The deadline is November 1, and every product needs three identifiers by then. This post walks you through each of the steps you need to take leading up to November 1st, and helps you get started today.

Forecasting demand for a new country means estimating how much revenue it will produce before you commit to it — and doing it with inputs that reflect cross-border behavior rather than domestic. That distinction is where most forecasts break. Conversion, average order value ...

There are billions of consumers around the globe, presenting a huge opportunity to grow your business through selling internationally. However, consumers considering cross-border purchases cited high shipping costs (51%) and long delivery times (47%) as their top two concerns. ...

Most brands expanding internationally get pricing wrong in the same way: they take their US price, run it through a live currency conversion, and call it localized. The number that lands in front of a shopper in Germany or Australia is technically in the right currency — but it ...