Ship Stress Free with Insurance On Your Cross-border Shipments

Shipping anywhere in the world without stress of lost or damaged packages can be a reality for your global shipping plan. It sounds like a dream, but now FlavorCloud is offering an extra layer of protection for your international shipping with insurance that is included in your standard shipping fees.  

Why is insurance necessary?  

Global sales are on the rise, and with that the risk of porch pirates, lost packages and damages in transit. It can be stressful to know that your packages are traveling across international borders and handled by multiple carriers, customs, and local delivery services. The buyer’s expectation is that it arrives in pristine shape no matter how far it has traveled.  

Most buyers have had the experience of having an eagerly awaited package arrive damaged, or get the ping that it has arrived and it’s nowhere in sight. According to a Fedex survey, 28% of respondents reported packages stolen this is up 4% from previous years.  

When a lost or damaged package scenario happens, it can dramatically affect the buyer-merchant relationship. Offering insurance can allow you the confidence to support your buyer, knowing you will be able to save time and money on securing a replacement. 

Benefits of insurance:  

International shipping opens up a world of opportunities for businesses and consumers alike, but it also introduces a unique set of risks and challenges. International shipping insurance shines as an essential safeguard. With packages traversing oceans and borders, the potential for loss, damage, or delays significantly increases. International insurance provides peace of mind by offering comprehensive coverage for shipments en route to foreign destinations.  

Whether it’s protecting against customs issues, navigating unfamiliar regulations, or mitigating the impact of unforeseen events like natural disasters or political unrest, international insurance ensures that shipments reach their destination safely and securely. In the global marketplace, where every shipment represents an investment of time, money, and trust, international insurance isn’t just important – it’s indispensable. 

FlavorCloud insurance offering is built to be a minimal cost that gives you the protection you need in order to: 

• Offer comprehensive cover against loss or damage during transit. This includes theft, breakage and mishandling. No matter how far away you are shipping, if it gets lost or damaged on the way you are covered for the cost.  
• Save time and money on recovering costs. Our hassle free claims process ensures quick resolutions and reimbursement, minimizing disruptions to your business.  
• Build trust with your buyers. Offering insurance enhances customer confidence and trust in case things go amiss, leading to more sales and repeat customers.  
• Easy to enable insurance. Packages can be insured today by toggling on this feature in your FlavorCloud admin. Billing is included in your invoicing already so there is no need for additional paperwork or steps. 

 

Eligibility for FlavorCloud:  

If you are directly using FlavorCloud for your international shipments, you can easily toggle on insurance, and it will automatically begin to charge a minimal cost wrapped up in your shipping fees. Insurance costs are included in your standard invoices and broken out into its own line item so you can see the costs. 

If you are using FlavorCloud through one of our partners, reach out to the partner to ask about their insurance offering.  

–> For more information on activating insurance see FlavorCloud insurance 

 

Claims processing 

Insurance is important for a stress-free shipping experience, but it is important to know what the next steps are for when you need to use that insurance. FlavorCloud offers comprehensive coverage that is calculated based on the shipping cost and order value.  

The traditional claims process with carriers often resembles a labyrinthine journey, fraught with frustration and uncertainty. Upon discovering a shipment issue, whether it’s lost, damaged, or delayed, the aggrieved party must first navigate the carrier’s complex bureaucracy to initiate a claim. This typically involves filling out cumbersome forms, providing extensive documentation, and adhering to strict deadlines.  

Once the claim is submitted, it enters a murky realm of bureaucracy, where it languishes in limbo for days, weeks, or even months. Communication with the carrier can be sporadic at best, leaving claimants in the dark about the status of their claims. Even if a claim is eventually approved, the reimbursement process can be sluggish, with funds trickling in at a glacial pace.  

In the end, what should be a straightforward resolution often morphs into a protracted ordeal, leaving claimants disillusioned and disheartened. 

When you need to submit a claim with FlavorCloud, our Support team will do all the heavy lifting. Reach out to them to let them know which order you need to claim and what happened to the package. They will do the rest!  

Our hassle-free claims process ensures quick resolution and reimbursement. We will manage all communications about the claims and supply all information about the order from information that is already in our system.  

 

Conclusion 

Try FlavorCloud’s insurance program today. With an easy in app toggle, you are able to offer comprehensive coverage for all your international shipments. Sleep easier knowing you can offer a top-notch buyer experience no matter what happens.